Communication as an important skill in the 21st century

The skill of communication is talked about today more than ever before. Nowadays, it is easier for us than ever to communicate with anyone, anywhere and at any time. A wide range of communication applications today allows us to even see our interlocutors, which until recently was on the verge of science fiction. We learned to speak, write and read in our earliest childhood, so now we wonder why there is so much fuss about communication skills? Don't we already know everything we need to know about communication? While we think we know everything we need to know about communication, it still holds a high second place on the list of much-needed skills for the 21st century, right after digital literacy.

THE ESSENCE OF COMMUNICATION

The essence of communication is not in the mere use of words between people, but in the constructive use of your vocabulary to achieve what you want. So, communication skills are based on using your words to achieve the goal you have. Perhaps the most important part of communication is not that you can speak, but that you can consciously listen to your interlocutor. Constructive and skillful communication can improve your life in all fields, because you will know that you can make more meaningful conversations or correspondence in a short time, and in that way, you will reach your goals more easily. Skillful communication will provide you with more time and more good relationships, both private and business.

BASIC COMPONENTS OF SKILL COMMUNICATION

Each communication contains three important components, which are:

1. Non-verbal communication, which accounts for 55% of all communication

2. The tone in which one communicates, and 48% of all communication goes to that

3. Content, which in communication accounts for only 7%

I note again that it is now the digital age, which deprives us of the first and most important component of communication. This leads to the fact that we miss most of the communication at the very beginning and then we have to try to perfect the remaining two components - Tone and Content.

You may be wondering, "How can a tone affect the writing of an email or message?" Although there is no logic, a tone can also be conveyed by email or message. The tone comes from the emotion we are currently feeling, and based on those emotions we choose the words that will give the lyrics a certain tone. Surely you have had the opportunity to read someone's message, based on his words used in the text, you can conclude how he feels - whether he is angry, sad, or happy.

As for the content, we must previously listen to the interlocutor. When we consciously listen to our interlocutor, we will understand the exact message he wanted to send, and thus there will be a better quality content of our return message, whether we write it or say it. You must have been in a situation where people were actively listening to their interlocutor and then in a few meaningful sentences gave a complete answer, the one expected of them. Remember that wise people do not talk much, but they talk meaningfully. Stick to it when communicating.

THE MOST IMPORTANT SKILLS IN COMMUNICATION

The two most important communication skills are assertive communication and active listening.

Assertive communication refers to saying whatever we want, but in a cultural and civilized way. They introduce us to the rights we have but which have been taken away from us by the way we were brought up. She teaches us how to say NO to very important and dear people without feeling guilty and regardless of whether that person will get angry or not. Assertive communication teaches us to say everything we want to say but to pay attention to the way we will interpret it.

Active listening refers to the sage we have just mentioned. By actively and consciously listening to our interlocutor and asking questions or remarks, you prove to him that you listen to what he is telling you, he will gain great trust in you. When you listen to your interlocutor, they will respect and appreciate you more and will have more confidence to entrust you with some more serious and personal things.

THE IMPORTANCE AND APPLICATION OF SKILLFUL COMMUNICATION

Communication is a skill that should be applied every day and we should try just as hard to improve it. It is not acquired with one course, a certificate, and on the other hand to continue as before. The skill of communication must be consciously applied. We have to choose our words carefully and try to be better and better in every sentence.

Whatever business you do, communication skills can only make you better and more successful. To be skilled in communication, you must first have a rich vocabulary, especially in the field of your career. You need to know all the synonyms and terms that are crucial to your profession. All this tells you that communication skills are extremely important and affect the quality of our lives in every field. An additional benefit is that we think faster and more efficiently because when we are skilled in communication, there is no downtime or idling during the conversation. Good communication is the basis for good interpersonal relationships as well as for the faster and better achievement of our goals. With more efficient and meaningful communication, you will improve your life!

If you are determined to take communication skills more seriously, I suggest you visit the training (click HERE) which will teach you how to manage masses of people and how to achieve everything with a little effort!

25 TIPS FOR BETTER COMMUNICATION WITH PEOPLE

1. Be the first to greet.

2. Take a risk. Do not expect rejection in advance.

3. Tell others about important events in your life.

4. Show others that you are a good listener by expressing their statements in other words.

5. Be able to tell others what you are doing in a few short sentences.

6. Use eye contact and a smile as your first contact with people.

7. Greet people you see regularly, even if you don't know them.

8. Look for common goals, interests, and experiences with the people you meet.

9. Be enthusiastic about the interests of others.

10. Balance reception and delivery of information.

11. Be open to the feelings and opinions of others.

12. Express your feelings, opinions, and emotions to others.

13. Do not use the word "you" when it means "I".

14. Ask people for their opinions.

15. Look at the positive in the people you meet.

16. Ask people about things they have told you in previous conversations.

17. Change the topic of conversation when it has deviated from its course.

18. Compliment others on what they wear, do or say.

19. When telling a story, introduce the main points first, and then add details.

20. Be aware of open and hidden body language.

21. Make an effort to help people if you can.

22. Accept the right of a person to be an individual.

23. Get out of the rut and meet new people.

24. Tell others about yourself and what you like.

25. Be tolerant of the beliefs of others, even if you disagree with them.

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